TCF General Terms and Conditions of Sale

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TCF General Terms and Conditions of Sale

How to register

  • Registration for an exam is validated on receipt of the full registration pack (completed registration form, copy of valid ID, payment in cash or by credit card only).
  • The hand-delivered or e-mailed registration certificate serves as the invitation to the examination. No reminder will be sent to candidates regarding the date and time of the examination. Candidates should make a note of this appointment in their diary or personal calendar.
  • Special arrangements for tests: any medical problem requiring special arrangements (additional one-third time, for example) must be notified at the time of registration and accompanied by medical evidence, which must be submitted before the registration deadline. Registrations with a request for special arrangements will not be accepted without medical proof or if this is submitted after the deadline.

Deferral and repayment

Tests cannot be postponed or reimbursed except in cases of force majeure (illness, professional imperative). Proof of this will be requested within one month of the date of the session.

  • Before the registration deadline: a €50 administration fee will be charged for postponement or deducted from the refund.
  • After the registration deadline: a €100 administration fee will be charged for postponement or deducted from the refund.

Taking the tests

  • Candidates must bring their registration certificate, their original valid identity document and a black pen to the tests.
  • The dates and times of the tests cannot be changed.
  • Any candidate arriving late for group or individual tests will not be allowed to take that test and will not be reimbursed. It is therefore advisable to arrive at least 15 minutes early.

Results

Certificates issued by FEI will be handed in approximately 3 to 4 weeks after the test and will be sent by e-mail. Candidates who wish to have a paper version can print it out or come to the Alliance Française to collect it.

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